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Nick Candler

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17 insights on Creatives, Data and Strategy from 2 talks and podcasts, each with the quote and a link to the moment it was said.

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Creatives

Creatives

At scale, the goal isn't to improve unit economics, it's to prevent them from degrading. Combat CAC inflation through high creative velocity. Calm saw 10% weekly CAC increases with low creative output versus 0.1% with high output (5,500+ ads total).

"I think at that scale what you realize is it's not about making your unit economics better. It's about sustaining your unit economics because you're, you're just going to be dealing with attrition like the whole time. And so I think, uh, what we saw for sure is that when we didn't, we made 5,500 ads over my time there, when, when things were going more at the five or 10 ads a week deal, what we saw was about an attrition to our CAC of like 10% a week as opposed to like 0.1 a week or whatever, you know, when we were really cranking."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 30:43 · Featured in Growth Gems #136

Creatives

Position your marketing on the 'creative curve'; differentiated enough to capture attention but familiar enough to be understood. This balance between novelty and familiarity is the sweet spot for high-performing creative.

"There's a really great book about that called The Creative Curve. Um, which I think has been one of the best framings as a marketer that I've ever found is that you want to be constantly positioning yourself on the place that that is differentiated enough to capture attention, but familiar enough to to like, for people to understand it."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 41:58 · Featured in Growth Gems #136

Sylvain's take:

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Creatives

Don't judge creative performance by your own taste—immerse yourself in the algorithmic extremes where your target users actually live. The 'weird' content at the bottom of algorithmic rabbit holes often has far more engagement than mainstream content.

"If you're looking at an algorithm of someone at 10 scale, it is like the most dark, like bottom scraping of the internet thing you've ever seen. Just like crazy brain rot, like just, uh, the the wildest stuff ever. And you see the engagement between these two things, like, you know, someone who's at the beginning of the portal versus someone who's gone all the way to the bottom and it's actually pretty popular at the bottom. There's way more engagement."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 43:28 · Featured in Growth Gems #136

Creatives

The world is always changing and what works today is not going to work tomorrow, so you got to be adaptable and stay on it. But you also don't want to be ahead of the curve, you want to be on the curve.

"You just got to stay hungry. I think, I mean, the world is always changing. You just got to be adaptable and stay on it. Like, what works today is not going to work tomorrow. Um, so I, I don't think you want to, I think I was talking about this, you actually don't want to be ahead of the curve. You want to be on the curve."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 50:35 · Featured in Growth Gems #136

Creatives

Creative iteration velocity is critical at scale. You need to be extremely analytical in how you break down the messaging and test different formats.

"I joined the team and we were spending like over $100,000 a day on Meta, which at that time was like, I don't think there was too many advertisers doing that that weren't like major brands. Um, and we only were making like five creatives a month or something, like five, 10 creatives a month. And I come from gaming where where I had seen like what I kind of understood at that point how big of a deal the creative iteration was."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 12:43 · Featured in Growth Gems #136

Sylvain's take:

Nick mentioned that starting to work with Tube Science was an inflection point at the time.

They’re the ones that came up with the “fried egg” concept, and apparently eggs are a whole thing. I couldn’t find this specific example, but if you’re interested in that kind of hooks check out the video below by Manson Chen:

Creatives

Test longer ad formats (60+ seconds) to improve user quality and conversion rates. While top-of-funnel metrics may be similar to shorter ads, longer formats allow you to qualify users more effectively, resulting in significantly higher trial-to-paid conversion rates.

"At that time, there was a lot of stuff like the standard practice was like let's you should do a 10 to 15 second ad and that's like the the belief system. And what we actually saw is that usually like the top of funnel would be no different between like a 10-second and a 60 minute 60-second ad, but we had this like opportunity to qualify customers so much more and, like, continue just like rolling with value propositions and really like digging into personas and, like, demonstrating value."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 19:50 · Featured in Growth Gems #136

Sylvain's take:

They also discussed this is often true of onboarding flows as well.

Nick shared that if your ad is 15 seconds, you might lose the undecided people watching it entirely which is a missed opportunity. At Calm, longer was better.

He also told me that he’s since learned that creative diversity and having a good mix of placement and audience-specific content tends to be the best for overall performance. So my conclusion is that you need both short and long videos.

Creatives

The intersection of analytical rigor, cultural attunement (particularly when it comes to copywriting), and being religious about competitive intelligence gives an edge and a sustainable competitive advantage.

"I think a lot of these things I learned at Column around cultural relevance, or and like social listening, cultural insight, how to like scale through data driven uh, frameworks and like that sort of consistency, uh, combined with the swagger, like that's like a lot of tense scale, like we have. I think we're different in that we have a real philosophical point of view."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 33:08 · Featured in Growth Gems #136

Creatives

Create ads that blur the line between paid advertising and organic content. The goal is 'suspended reality' where users can't immediately tell if they're seeing an ad or native content, dramatically improving engagement and performance.

"We are, I think, just really on the money when it comes to like whatever the most relevant cultural like internet trend is or like um, like able to sort of like create the sense of, of suspended reality for people on socials where they're like not sure if they're seeing an ad or if they're seeing uh seeing content."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 33:49 · Featured in Growth Gems #136

Sylvain's take:

I’ll share a direct quote from Nick on the topic from later on in the episode:

“The social listening comes from everywhere. I mean, we are kids who grew up going to land parties and on early Reddit on like Geo Cities on like you know, gamers who are on like IRC [...]. The way we think about it is we try to figure out when the esoteric crosses over into the mainstream. That’s like the perfect activation moment.”

Creatives

Identify the intersection between viral content trends and your target user psychographics then reverse-engineer the social dynamics into your advertising. Calm discovered that 'oddly satisfying' content (cutting kinetic sand, ASMR, Rupe Goldberg 3D animations, etc.) resonated perfectly with their users. This sophisticated "social listening" completely changed the growth trajectory of the company for months.

"I think at the the internet at the time, probably the largest cultural trend was oddly satisfying. So, we're talking about like kinetic sand, cutting kinetic sand, or like yeah. Um, like power washing or like even if it's just like ASMR more generally. This was when you would pull up Instagram or Snapchat and you would look at just the verality metrics like this. This stuff was going insane in view and reach. It kind of mapped on to, for some reason, the psychograph of Calm users perfectly."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 15:00 · Featured in Growth Gems #136

Sylvain's take:

Nick talked about the fact that a large subset of users consume algorithmically-driven ‘weird’ content, so ads that blend into that experience allow you to reach them and can dramatically outperform conventional creative approaches.

Rather than share a couple of videos directly here, below is a LinkedIn post from Nick where he links to his Pinterest board of Oddly Satisfying creatives.

Data

Data

Build predictive ROI & LTV models at the creative level, not just the campaign level. Different ad creatives attract users with vastly different lifetime values, so measuring and optimizing for long-term ROI at the creative level is critical for sustainable growth.

"We really were looking at things just at like a pure ROI perspective like LTV CAC and usually on like a pretty long time horizon. Um, so having like really good predictive analytics on on what each cohort users of users would pay at a creative level was really important. And this is something I've seen I saw at Calm that it has never been as big of a deal anywhere else I've worked, but the user quality based on advertisement was insane."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 18:16 · Featured in Growth Gems #136

Sylvain's take:

He shared that the trial conversion rates were going from 5% to 60% depending on the creative (and that’s at scale so not “noise”).

One aspect of this is the angle/JTBD chosen as well: Nick said sleep vs. anxiety angles allow to talk about subsets of emotional issues that will convert at different rates.

Data

When you hit market resistance on growth, double down on measurement infrastructure and operational excellence. The easy growth from tailwinds eventually ends, and sustained growth requires sophisticated measurement systems and process optimization.

"Running into market resistance is really, it's easy to be excited when you have all the tailwinds. At a certain point you realize that you're not going to get more growth unless you really dig down and like you know, get into better technical, like better, better operational processes. So yeah, like I said, getting way better on the, on the measurements and the measurement stuff and like the signals."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 25:09 · Featured in Growth Gems #136

Strategy

Strategy

Recognize that every market has a natural ceiling—growth doesn't continue indefinitely. Set realistic expectations by understanding where you are on the S-curve rather than assuming exponential growth will continue forever.

"There is just a natural ceiling to any market and uh, and there's a natural limit to every market. So, I think a lot of people in growth, they see that first in like part of the S-curve and they just think they're just going to grow forever and it's always like a conversation to set expectations and be realistic."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 32:09 · Featured in Growth Gems #136

Strategy

Build multiple growth engines beyond paid acquisition to create a sustainable business. Calm's success came from combining world-class performance marketing with strong PR, organic social, lifecycle marketing, and B2B partnerships—not just paid ads alone.

"Really understanding the importance of having alternative growth levers other than direct response is super critical. It's like really hard to build a good business if you're just like going to lean on paid acquisition. Um, and to that note, like for people who monetize like Calm, I've never seen another business who has as strong of a growth engine outside of direct response."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 25:42 · Featured in Growth Gems #136

Sylvain's take:

Nick said you want to focus on this even though it might be impossible to measure.

Monetization

Monetization

Bring proven growth mechanics from successful consumer apps into new categories. Calm succeeded by being one of the first subscription apps to dial in monetization and conversion optimization mechanics that had been proven in gaming.

"Calm also was sort of, I mean, they had an amazing team, amazing CEO, uh, who had a great sense for that sort of thing. But, uh, also great like growth leadership, uh, Dun Wayne who had worked, I believe, on Words with Friends and like, you know, was one of the big growth minds there. She brought those growth mechanics to Calm, uh, and like Calm was one of the first subscription apps to really dial in monetization um mechanics and conversion mechanics."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 5:30 · Featured in Growth Gems #136

Sylvain's take:

He gave a shoutout to Dun Wang who was leading growth and had previously worked on Draw Something.

Product

Product

Expand your TAM by testing adjacent use cases that solve more acute pain points. Calm's move into sleep stories not only expanded their addressable market but also created PR opportunities through celebrity partnerships that drove organic awareness.

"I think like Calm's venture into sleep is reflective of a number of things that I think can generalize well for like any company out there, which is just extremely experimental, like willingness to innovate and test new markets and expand the category. I think how Calm activated sleep stories was like really partnership focused, talent focused, like the intention of a lot of that stuff was to create a PR buzz."

How Calm Added 1.2M Subscribers with Creative Marketing Tactics at 7:24 · Featured in Growth Gems #136